Our custom software consultancy services ensure your processes and systems are designed to work for your business
To ensure that our custom software solutions address your business needs as completely as possible, we offer a business analysis & consultancy service, which we use when assessing every new requirement for your business and reviewing every work flow process currently in place.
Whilst our clients all have a firm understanding of issues that they face within their businesses, they often recognise that they may not know how best to resolve them. As part of our services, we can help with a complete analysis of the business needs and make recommendations on how these can be digitally addressed. If we find that a simple solution already exists, then that will be our recommendation. We like nothing more than helping clients use our knowledge and experience.
Our standard service model includes:
Structured Development Approach
Deciding to go down the custom software route shows you are committed to your business ethos and unique working practices, to enable you to maximise your efficiency as well as productivity.
What you need is a partner who can understand your workflow processes and your business goals and who will work with you to provide the right system, that helps you achieve your aims hence our consultancy service.
We take the time to understand your requirements, we are happy to work on-site with you to ensure we deliver exactly what you want. You can be involved as much or as little as you want, but rest assured, we won’t make decisions without you. This is particularly important when considering the user interface (UI) aspects of the development as User Experience (UX) and acceptance is critical to the success of any new system.
It should also be mentioned that our developers can be involved with the client from the word go, so that they are fully aware of the requirements and that you, the client, have undiluted access to them throughout the process.
Our senior management team have all worked in large corporates and have all set up and run their own businesses so fully appreciate the issues that relate to all sectors and companies, great or small.
Our developers continuously share their knowledge and experience with each other, ensuring that they all build systems in the best and most up to date way. They usually work in teams so that there is always more than one person familiar with a client system involved to prevent issues should one be absent.
In addition to developing new systems we regularly take on existing systems for our clients that may have been written in-house or by anther developer:
- we offer full remote and on site maintenance and support
- provide SLA’s tailored to suit whether 9-5 M-F or 24/7 support.
- taking on existing systems for maintenance, support and further development.
- integrate new and existing systems to other applications such as QuickBooks, Sage, ZenDesk, Salesforce etc.
- building web portals for client systems, pulling multiple systems into a single, easily accessible portal giving users a single point of access
- build websites and e-commerce platforms for clients
- provide hosting services